FAQ
Q1:What material is your product made of?
A1:Our products are mainly made of copper and stainless steel. There are also some products made of space aluminum and zinc alloy. The specific material you need will determine which type we offer.
Q2:Do your products come with a warranty?
A2: Our products come with a warranty of up to 5 years. You can rest assured to make a purchase.
Q3:What's your MOQ?
A3: 100 pcs. And if the purchase quantity exceeds that of a 20-foot container, you will receive a discount of 2% to 5%.
Q4: What kind of after-sales service do you offer?
A4: If there are any quality issues with the product that are not caused by human error, we will provide you with free replenishment of the corresponding products in the next batch of orders.
Q5:How long is your delivery time?
A5:For regular products within 1000 sets, we will deliver them within 15 days. For products exceeding 1000 sets or custom-made products, the delivery time is approximately 30 to 40 days.
Q6:Do you offer customized services?
A6:Of course, we can provide customized products, customized packaging, and OEM services according to the customers' requirements.